This must be a difficult conversation

Are there difficult conversations that you want to have but you are afraid to?  Maybe you thought you lacked the communication skills to navigate through a difficult conversation. Or you thought you might be verbally attacked and you wouldn’t know how to respond.

In my communication workshops, you will learn how to reduce your anxiety and communicate more clearly.  You will also learn how to encourage your conversation partner to open up.

Please email or contact me about  communication or leadership workshops.

Recent Workshops

Difficult Conversations: When We’re Lost for Words

A colleague is diagnosed with ALS. A partner has lost his/her job. A friend has a miscarriage. A child has died in a car accident. Conversations around loss are difficult. How do you begin difficult, awkward conversations? Can a difficult conversation evolve into a life-giving dialogue? Through dialogue and role play, we will explore how to transform difficult conversations of loss into nurturing, memorable opportunities.

Paths Through Conflict

We encounter conflict everyday.  Sometimes we dodge it, sometimes we take it head on and give someone a piece of our mind.  In this workshop we identify and correct misconceptions about conflict and explore alternative ways we deal with conflict.  Then we learn and use tools to hear and be heard in conflict.

What are people saying about Dawn’s Workshops?

Very effective discussions on difficult conversations – facilitator very positive and shared personally
Runnymede Community Church

I learned that I need to listen well and take stock of my emotions and background
Runnymede Community Church

I most liked the real life examples, the framework for managing difficult conversations and the practical group work
Bereavement Ontario Network (BON) workshop participant